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2/26/2019 0 Comments I'd Rather Be An Honest Trainer --Nothing is easy when you have to share relatively frustrating news with one of your clients; especially when they are sitting on cloud 9 with happiness due to feeling better with where the path is leading. I don't like being the barer of bad news myself, but there may come a time when you have deliver some hard to swallow news. Recently, I have had to do so with one of my clients & while I didn't at first want to be the reason he or she felt bad -- I knew if I hadn't said something then it would later catch up to me. I find the best way to discuss the lows of a client's progress is to discuss it with purpose, empathy and support, don't begin the sentence with negativity; instead start it off with concern -- because at the end of the day, you should be concerned with their highs and lows and show your empathy and support by active listening, showing understanding and being considerate of their feelings (because pending the topic of discussion, it might trigger them to be defensive) and you have to prepare for this because if it was the other way around, you would mostly likely feel the same way.
As a personal trainer, I am constantly commenting on my client's progression/regression & allowing them to see where improvements can be made while rewarding their efforts and congratulating them on their accomplishments. I want my clients to feel comfortable coming to me about concerns in their health and fitness & also feel open to communicate outside circumstances they may be hindering them from reaching their current goals. I don't like negative talk, but I do however feel it is important to talk about aspects in a client's workout that they are struggling with or express my concerns if something arises that causes me to worry or feel as though the workout program is not fulfilling their needs due to something that has changed with them & their fitness level. Remember everyone has their good days and bad days, same with performance -- some days are better than others & we shouldn't down talk our clients when they struggle but we should definitely make it our mission to discuss our concerns with clients so they both parties can be open to finding a solution to the problem. Much like how I did Monday with my client. If you have any questions or concerns or want to share your experiences with this, leave me a comment & feel free to share this post with your peers! Shay-lon Moss ACSM Certified Personal Trainer
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